From 3P Privacy Office

Effective 1 September 2025, we have updated our Privacy Policy.

Our policy introduces LiteracyPlanet, who joined 3P Learning in 2025, and we have updated our Data Privacy and Security FAQs to accompany these changes.

Our processing of personal information is for an educational purpose and to deliver our products and insights to our learning communities. We look forward to your learning journey together with us as we continue to build better ways to learn.

If you have questions about our policy, please contact us at privacy@3plearning.com

Prior version of Privacy Policy


Privacy Policy

1 September 2025

At 3P Learning, we value your privacy and understand the importance of keeping your personal information secure. We have this Privacy Policy to help you understand how we collect, store, use and remove the information that you provide us.

About 3P Learning Ltd's Privacy Policy

This policy explains our privacy and security commitments in plain language.

Collection of Personal Information

What personal information we collect

How we collect and process your Personal Information

Learning Activities in our Products

These activities are designed for an educational purpose. In circumstances where learning activity information is entered by the user, consent is given by School and Home Customers to 3P Learning to use the information to deliver and enhance these learning activities and program features.

What we will do with your information

What we will not do with your personal information

How long we hold your information

Updating and accessing your personal information

Keeping your personal information secure

Data transfers, storage and processing globally

Anonymous or aggregated information

Revision of Privacy Policy

3P Learning reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws, to reflect changes in our processes or for any other reason at any time. By accessing our learning Sites or websites you consent to the terms under which we process your information set out in this Privacy Policy, including any amendment to this Privacy Policy. Revisions of this Privacy Policy will be published on our website.

Where there are important notifications or material changes under our Privacy Policy we will notify impacted customers as well as publish those on our website (www.3plearning.com/privacy).

Contact Us

If you wish to access, update, or delete your personal information, or if you have any questions or concerns regarding your personal information or this Privacy Policy, please contact us using the details below:

If you have a question or a complaint you can also write to us at:

  • Privacy Officer, 3P Learning
    655 Parramatta Road,
    Leichhardt, NSW, Australia 2040

We will endeavour to respond to your query as quickly as possible.

If you are not satisfied with the response you receive, you may have the right to contact the regulator responsible for privacy in your home country.

To contact us by phone, please find the contact numbers to our customer support office on the last page of this policy.

Special information for users across Canada

Information located outside Canada will adhere and be subject to legal requirements in those foreign countries and according to the laws applicable to us and our service providers.

For School Customers – Mathletics

Our customer service team in Canada administers student data for Mathletics for Canadian school customers. Accordingly, student names remain in Canada for this service. The data pertaining to a student’s activity within the platform (non-personally identifiable data) is stored in the East US 2 region of Microsoft Azure, and backed up in West Europe. Access to data is restricted to users with approved access to 3P applications. The School may approve teachers, administration and IT personnel to access information (including student information) held in the school account.

Schools may request that their users in a class are identified by pseudonyms rather than names to access our products and resources.

Please contact our Privacy Officer if you require additional information at:
Privacy Officer, 3P Learning, 655 Parramatta Road, Leichhardt, NSW 2040 Australia, or privacy@3plearning.com.

If you have any further questions or would like to contact us by telephone regarding the above: please visit our Contact Us page for details.

Special Information for users in the European Union and the United Kingdom

Is personal information transferred outside of the EU or UK?

Yes, personal information in relation to Registered Users and customers located in the EU or the UK may be transferred outside of the EU or UK in two main situations:

To ensure appropriate safeguards exist in relation to such transfers, 3P Learning has implemented standard contractual clauses to cover the transfer of data relevant to EU and UK registrations to connected companies within the 3P Group that are not located in the EU.

Additional Information:
For further information about our global Privacy Policy or this information, please contact the 3P Learning Data Protection and Privacy Officer using the details below.
For Reading Eggs products: dpo@3plearning.com
For other products: privacy@3plearning.com

If you have any further questions or would like to contact us by telephone regarding the above, please visit our Contact Us page for details.

More Privacy Information

Cookies & Third Party Technologies Policy

1 September 2024

This section explains how 3P Learning Limited and its entities (3P Learning or we) use cookies and third party technologies on our websites (Websites) and in online products and services that we own, operate and/or distribute, including Mathletics, Mathseeds, Reading Eggs, Word Flyers, Writing Legends, Storyathon, Teachers Workshop Series and Brightpath Progress (Services). It explains what these technologies are and why we use them, and how to contact us with any questions concerning our use of cookies or third party technologies.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies perform various tasks, including remembering your preferences, and are an important part of improving your experience of our Websites and Services.

There are three main types of cookies:

We use cookies and third party technologies for several reasons, including:

We do not use cookies or third party providers to engage in behavioural targeting of advertisements to students.

What cookies do we use?

We use the following cookies:

Additional information about third party cookies

Some of the third party cookies we use on our Website include:

Other third party technologies

Other third party applications and services may be used to add features to our Website or Services, or to gauge the effectiveness of our website and marketing campaigns. These may include but are not limited to:

We sometimes contract third-party service providers, vendors, SDKs or plug-ins to assist us in better understanding our site visitors and app users. These service providers, including but not limited to Salesforce and Zoho, are not permitted to use the information collected on our behalf except to help support the internal operations of our business.

IP Addresses

Additionally, when visitors request pages from our Websites and Services, 3P Learning’s servers log the visitor’s internet protocol address (“IP address”). Your IP address, browser type, browser language, and the date and time of your query, enable us to better understand and improve the usability, performance and effectiveness of our websites for purposes of system administration, to infer a visitor’s geographic location, to track the use of our websites, and to identify a visitor when 3P Learning feels it is necessary to enforce compliance with our policies.

How can I manage cookies?

Most internet browsers are set up by default to accept cookies. However, you can manage or disable cookies, and you can find instructions for the following browsers here: Microsoft Edge, Google Chrome, Firefox, and Safari. Keep in mind that if you use your browser settings to block all cookies (including necessary cookies), you may not be able to access all or parts of our Website and Services and some functionality may be restricted.

You can find more information about cookies, including how to disable them, at www.allaboutcookies.org.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit www.aboutads.info/choices.

You may opt out by clicking here or, if located in the European Union, by clicking here. Please note this does not opt you out of being served advertising. You may continue to receive generic advertisements.

Communities of practice

We may participate or host events or communities of practice via third party platforms. These platforms may require teachers or parents to apply a user login or guest login and agree to the third party user terms, as applicable.

Privacy Policy

Contact Us

Privacy Officer

Privacy@3plearning.com
3P Learning Limited
655 Parramatta Road,
Leichhardt, Sydney,
NSW, 2040, Australia

For Telephone details please see below:

Other Enquiries:

Asia Pacific

Australia

Telephone +61 290192800

Fax +61 282145869

New Zealand

0800 375 327

customerservice@3plearning.co.nz

Asia

+612 9019 2800

customerservice@3plearning.asia

Pakistan

+92 111 44 33 55

cs.pk@3plearning.com

Europe, Africa and Middle East

UK and Europe

Existing Customers:

+44 117 370 1990

support@3plearning.co.uk

New Enquiries:

+44 117 370 1578

registrations@3plearning.co.uk

Africa

+27 (0)11 7068959

customerservice@3plearning.co.za

Middle East

Existing Customers:

+44 117 370 1990

New Enquiries:

+44 117 370 1578

middleeast@3plearning.com

Across the Americas

Canada

+1 877 467 6851

customerservice@3plearning.ca

USA

+1 866 387 9139

Existing Customers:

support.usa@3plearning.com

New Enquiries:

info.usa@3plearning.com

Mexico and Peru

+52 557 827 9581

info@quipus.mx

Latin America and the Caribbean

+1 866 387 9139

support.usa@3plearning.com

More information on how to Contact us